Ceris Burns, FCIM C.Env. Cln

Ceris founded CBAi after her own AI journey went from “this is overrated nonsense” to “this really works if you know how to use it properly.”

As a Chartered Marketer with over 20 years in essential industries, she knows exactly what it’s like to market technical services to people who don’t have time for marketing spin. She’s worked with companies like ISS, JCB, Mitie, CIWM, BICSc, and i-team Global – so she’s seen every challenge these sectors throw up.

Then AI happened. While others were buried in prompt theory, she was already using AI to save time, win contracts, and drive visibility for cleaning and FM companies that keep the world running.

Now, through CBAi, she helps essential industry businesses move from AI confusion to AI confidence – with practical training that fits how you actually work.