Kristy Elmore

Kristy Elmore is Vice President of Marketing and Commercial Operations at Harvard Maintenance, where she leads commercial operations and marketing for one of the nation’s leading janitorial services providers. She partners closely with operations, sales, and HR teams to strengthen service delivery consistency, support portfolio diversification, and enhance the client and employee experience across complex facilities environments. Kristy oversees the Harvard brand across digital channels and equips sales and operations with high-impact collateral, proposals, and go-to-market resources for targeted verticals. She also manages CRM and related tools that support sales visibility, performance, and operational alignment, and collaborates with HR on internal communications, employee programs, and engagement initiatives that support frontline teams. With more than 20 years of executive leadership experience, Kristy brings deep expertise in facilities services, building systems, and technology-enabled operations, with a strong focus on practical execution. She is passionate about developing high-performing teams and advancing women in leadership.