Customer Service during a Pandemic and How to Adapt to a Framework of Unpredictability

COVID-19 has taught us the important of adapting quickly to an unpredictable environment. The pandemic is impacting every person in our society and this includes your clients and how you conduct business today.  Learn how the pandemic has changed the field of customer service and what you need to do to stay on top of your game to continue to provide your clients with the support that they want and need from you.