Staying On Top of Our Game

Have you ever heard your service is like a roller coaster? Acceptable for a while, then come service breakdowns, the customer complains, things get better (for a while), and then the cycle repeats? It is time to get off the roller coaster, skip the Tilt-A-Whirl, and go straight to SOARING! In this session, the speaker will share the things that you need to do to stay on top of your game and provide excellent service consistently.