Strategies to Drive Long-Term Relationships & Retain Customers

Strong retention is essential for sustainable business growth. Not only is it less costly to retain a customer than to acquire a new one, but in the cleaning industry, your ability to retain customers may also help you to acquire new business. So, other than providing exceptional service, what can you do to increase customer retention? In this session, Jason Krisher, who has spent the last 24 years focused on relationship-based selling will share actionable strategies and tactics to improve communication, build lasting relationships and drive customer loyalty.