November 12
			10:00 AM - 10:45 AM
			
		
		
                No Leads Left Behind: Growing your sales one lead at a time 🎥
			Samuel Klein, CEO, Cleaning in Motion
            
            
            No Leads Left Behind: How to Close More Sales Without Losing Potential Clients Are you letting revenue slip through the cracks due to ineffective follow-up? You’re not alone. Studies show that 78% of leads never convert simply because they weren’t nurtured properly. Worse yet, most sales reps give up after just four follow-ups—while research suggests that most deals require at least 12 touchpoints to close.  In this high-impact session, we’ll dive deep into proven lead management and follow-up strategies that will ensure no lead is left behind—helping you turn more prospects into paying clients without increasing your marketing spend.  What You’ll Discover:  The Follow-Up Formula: Learn how to craft strategic, multi-channel follow-up sequences that engage leads at the right time, with the right message.  Pipeline Perfection: How to create a lead tracking system that prevents missed opportunities and maximizes conversions.  Automation Without Losing the Human Touch: Leverage email, SMS, LinkedIn, and cold calling automation while maintaining a personal connection.  Why Most Sales Teams Fail at Follow-Ups: The common mistakes businesses make that cause potential clients to disappear—and how to fix them instantly.  Lead Recycling: How to re-engage and convert leads who said “not now" into customers when they’re ready to buy.  Don’t let another opportunity slip away! Join us to transform your sales process, close more deals, and create a system where every lead gets the attention it deserves.
    
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			November 12
			10:00 AM - 10:45 AM
			
		
		
                The Heart of Retention: Caring for the People Who Power Your Business 🎥
			Chris Abel, President/Co-Owner, SEJ Services, LLC; Blake Dozier, Owner, OnPoint Building Services, Claudia St. John, SPHR, SHRM-SCP, Founder and CEO, The Workplace Advisors
            
            
            Hiring is just the beginning — in today’s competitive labor market, how you treat your team once they’re on board is what really sets you apart. This session explores how a culture of care, support, and engagement can become your strongest recruitment and retention strategy. From onboarding with empathy to everyday recognition and growth opportunities, discover practical, scalable ways to show employees they matter — and why that drives long-term loyalty and performance.
    
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			November 12
			10:00 AM - 10:45 AM
			
		
		
                Operational Leadership: Developing Supervisors Who Inspire, Retain, and Deliver
			Alba Guzman, Director of Operations, Janco Commercial Cleaning 
            
            
            Supervisors are more than task managers — they are the front-line leaders who shape culture, drive retention, and protect quality. In this session, you’ll learn practical strategies to transform your supervisors into leaders who inspire their teams, retain top performers, and consistently deliver results.
 
    
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