To survive and thrive in an era where large property management and facility management firms are consolidating suppliers and controlling a significant portion of the commercial real estate industry, smaller companies and suppliers should consider the following strategies:    

• Specialize in niche services:
• Emphasize local market knowledge
• Build strong relationships
• Embrace technology
• Offer flexibility and customization
• Form strategic partnerships
• Focus on customer service
• Develop a strong brand and online presence
• Pursue certifications and accreditations
• Stay agile and adaptable
• Offer value-added services
• Explore subcontracting opportunities

By implementing these strategies, smaller firms and suppliers can carve out their place in the market and continue to thrive despite the consolidation trend in the commercial real estate industry.

Most leaders shy away from disciplining employees due to its obvious unpleasantness. However, when it comes to protecting your company and your customers, progressive discipline becomes a necessary tool in your human resources toolbox. Progressive discipline is a critical yet often challenging aspect of managing teams effectively. This session will explore the importance of addressing workplace performance and behavioral issues through a structured, fair, and transparent approach--including how to navigate the complexities of progressive discipline with confidence, ensuring accountability while maintaining respect and dignity for all involved.  Through practical examples and real-world scenarios, this presentation will provide insights into:  a. The purpose and goals of progressive discipline in fostering a healthy workplace culture. b. Key steps in the process, from verbal warnings to formal documentation. c. How to balance firmness with empathy to achieve corrective outcomes. d. Strategies for handling resistance, maintaining morale, and avoiding common pitfalls.  This presentation help attendees turn necessary unpleasantness into opportunities for growth and improved team dynamics.

Want to scale your janitorial business and win high-value contracts with national brands? Discover the strategies that set successful BSCs apart when competing for large, multi-location clients. In this session, we’ll break down how to position your company as an indispensable partner, leverage technology to provide transparency and consistency, and develop a service model that earns repeat business. Using case studies from major brands like AutoNation, Apple, and Kaiser, you’ll gain actionable insights on navigating complex RFPs, proving your value, and standing out in a crowded market.