October 13
3:15 PM - 4:15 PM
Hilton | Salon A-3
Post Pandemic Building Management – Changes, Challenges and Best Practices
Josh Hendricks, CSM, Vice President/General Manager, 4M Building Solutions, Michael Ledonne, Director of Supply Chain Services, Network Distribution, Joe Mann, SVP, Procurement & Innovation, SB, M and Brad Cox, Director of Sourcing and Vendor Management, The Budd Group
While still handling the fallout from the COVID-19 pandemic, BSCs are returning to a very different world. We will have a panel of BSCs who will speak to their experiences on how they have adapted their approach and management of the current challenges and disruptions. They will address root causes, insights, and solutions they have implemented and how to manage these impacts in the future. Attendees will learn about the evolving pain points that building service contractors face with occupancy fluctuations, labor shortages, supply chain disruptions, and customer retention in a post-pandemic world.
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October 13
3:15 PM - 4:15 PM
Hilton | Salon A-1
The Future of Green Cleaning Beyond COVID
Stephen Ashkin, Founder and President, The Ashkin Group
While much time and energy have been focused on COVID; building owners and facility managers are focused on reopening buildings and addressing the changes to programs such as the US Green Building Council's LEED Rating System, International WELL Building Institute's WELL Health & Safety Rating, the new requirement on sustainability and more. This presentation will help you understand the changes in these programs to keep your Green Cleaning program on the leading edge and help you compete for business using Green Cleaning and sustainability as a differentiator especially targeting those customers who care.
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October 13
3:15 PM - 4:15 PM
Hilton | Salon A-4
Stop Chasing New Business, Have New Clients Seek YOU Out
Jill Kellermeyer Kegler, Vice President-Business Development, Janitorial Manager
What do you prefer more? Cold calling and being rejected time and again by your prospects. . . or, having clients come to you, wanting to work with you? In this session learn ways to connect and communicate with prospects to generate interest in your company and attract new business. People do business with people they know, like, and trust. Take away solid ideas on how to stay "front of mind" with potential customers, increase the image of your company as a true partner, and generate a constant stream of people looking for your service. All with minimal effort and maximum results.
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