October 21
3:45 PM - 4:30 PM
Breakout Sessions
Sponsored by: DKI, Home Depot Pro, Spartan Chemical, TEAM Software, Tennant
October 21
5:00 PM - 5:45 PM
October 22
2:00 PM - 3:15 PM
Las Vegas Convention Center
Closing Keynote: Service That Rocks: How to Create a Differentiated Experience to Deliver World-Class Results
Jim Knight, Business Culture Catalyst, former Hard Rock International Executive, and Author
Sponsored by: Karcher
This high-energy session pertains to any company involved in providing a product or service.
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