October 14
10:45 AM - 11:45 AM
Hilton | Salon A-3
How to Make Strategic Procurement Programs & Partnerships Your Competitive Advantage
Christine Alamed, Corporate Account Director, Network Distribution, Dan Cline, CBSE, Executive Vice President, 4M Building Solutions, Michael Conrad, President, NSA and Rob Kohlhagen, Senior Director Sales & Marketing, Diversey, Inc.
Compared to the cost of labor, supply costs are a significantly smaller percentage of the overall costs of running a cleaning contracting business. But supply costs can make or break the profitability of a contract especially in inflationary periods like we’re in now. This session will highlight best practices that are well known to drive down costs while providing insight into how you can make procurement a ‘profit center’ of your business. The panelists will deliver invaluable insights into what the best BSC’s do every day to lower supply costs and actually drive revenue through better purchasing methods and supplier program optimization. You’ll gain a 360-degree perspective from this panel that represents whole BSC supply chain. With the insights you’ll get here you can easily lower your costs by 5-10% or more and harvest incentives that are available from supplier programs that you’re leaving on the table.
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October 14
10:45 AM - 11:45 AM
Hilton | Salon A-1
Scale SMART
Chase Carlson, CEO of Pioneer, Founder & CEO of Cora Technologies
Why some companies thrive and others die – the answer is the sum of the parts, not just one thing. Chase will walk you through how he took his company from $5M to $45M and how he learned to scale SMART.
S = scope: what do you have your sites on and why?
M = measure: what are you tracking & how are you applying it?
A = attrition: what clients and teammates are long-term and which ones are fading?
R = routines: they set you free but are you creating the right ones?
T = tempo: are you playing hard rock or a slow classic song?
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October 14
10:45 AM - 11:45 AM
Hilton | Salon A-2
What Works? Top Strategies for Driving Employee Engagement and Retention
Greg Buchner, CBSE, CEO, CleanOffice/PoterPlus, Meryl Goeke, Senior Customer Success and Relationship Manager, Truvelop, and Juliana Withers, Senior Customer Success and Relationship Manager, Truvelop, Pat Sullivan, CBSE, President, Mahler Clean
Join Lisa First-Willis, President & CEO Truvelop as she moderates a panel discussion with BSC CEO's Greg Buchner, CBSE, CEO at Clean Office Porter Plus and Pat Sullivan, CBSE, President Mahler Clean. The Panel will discuss top recent trends and the strategies that are working to drive employee engagement and retention.
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