The Customer Journey is what your prospects and clients experience when they interact with your cleaning business. Creating a consistent, positive experience is what sets great businesses apart. By mapping your customer journey, you can begin to improve every step along the way. This will help to increase leads and retain loyal clients.
There is a better than 50% chance that a sale of your business is in your future. The time for that sale often arrives without warning. Meanwhile, you continue to work in and on your business and grow it. But, are you simultaneously growing enterprise value so that when that sale time comes you can capture maximum value and do you have clarity on what that value is? This session walks through the business value drivers that you need to be focusing on, how BSC companies typically get valued and through the case study method, shares stories of how the better operators have grown and attained the maximum value for their business in a sale.
Building Service Contractors Association International
330 N. Wabash Avenue, Suite 2000 | Chicago, IL 60611-4267 | Phone: 800-368-3414 | Fax: 312-673-6735 | E-mail: firstname.lastname@example.org