2020 has been a year of uncertainty and anxiety, but the cleaning industry has responded to the challenge. Each segment of our industry from front-line cleaners, suppliers, and customers have all faced unique tests during the pandemic. This session will share these perspectives, lessons learned, and even offer insights into how the next several months and the coming year might look. Join Eric Luke, CBSE, CPA, while he connects with leaders from within the industry to discuss what changes will be short-term and what is likely here to stay as a result of the pandemic.