Join us for an engaging Coffee Talk at the BSCAI Contracting Success Conference, where we will explore the evolving landscape of Building Service Contractor (BSC) partnerships and introduce KOLO® —a transformative solution for facility management. This session is specifically designed for BSC professionals seeking actionable strategies to strengthen client relationships, drive operational excellence, and unlock new growth opportunities. 

We’ll walk attendees through the BSC Partnership Pathway Program, unveiling a comprehensive suite of resources and proven strategies designed to foster collaborative, long-term relationships with facility stakeholders. Participants will also discover how to identify genuine pain points within complex environments and deliver customer-centric solutions that enhance efficiency, support sustainability goals, and elevate hygiene standards to new heights.

The KOLO® Smart Monitoring System will be showcased as a game-changing technology, empowering BSCs with data to streamline operations, improve compliance, and deliver measurable value to clients. Attendees will gain insights into real-world applications, best practices for implementation, and the tangible benefits KOLO® brings to both service providers and facility managers.

Speakers Joe Borges, Dennis Hinds, and Rex Moon will share how BSCs can leverage these tools to simplify selling, grow accounts, and consistently deliver impactful results. Whether you’re expanding into new market segments or scaling existing portfolios, this session will provide the clear roadmap you need to help accelerate your success.

Location: Bayside Hall A

What if the success or failure of your organization hinged on one thing—how well your marketing and sales efforts work together to define your business and enable growth? In today’s hyper-competitive marketplace, differentiation and organizational alignment are the foundation of long-term success, especially for small and medium-sized family-owned businesses. This session will explore the critical steps needed to define your uniqueness, communicate it with confidence, and leverage it to achieve greater market leadership.