While still handling the fallout from the COVID-19 pandemic, BSCs are returning to a very different world. We will have a panel of BSCs who will speak to their experiences on how they have adapted their approach and management of the current challenges and disruptions. They will address root causes, insights, and solutions they have implemented and how to manage these impacts in the future. Attendees will learn about the evolving pain points that building service contractors face with occupancy fluctuations, labor shortages, supply chain disruptions, and customer retention in a post-pandemic world.