November 16
8:00 AM - 9:30 AM
Breakfast with Exhibitors
November 16
9:30 AM - 10:15 AM
The Importance of Day Cleaning and How it Keeps You Ahead of the Competition
John Brady, CIMS ICE, LEED AP, President, St. Moritz Building Services, Inc.; Bob Hurd RBSP, FMP, Director, Janitorial SME JLL; and Rob Kohlhagen, Sales Director, Diversey
During the Covid pandemic, the cleaning industry’s importance to public health was brought front and center. Suddenly seeing the work of cleaning and sanitizing surfaces in buildings became mission critical to giving tenants the confidence needed to return to work. BSCs have a golden opportunity to seize the new perspective that cleaning should be seen (and not just relegated to evening work in unoccupied buildings). The day has come for daytime cleaning to become the norm rather than the exception. Why daytime cleaning? The benefits are numerous to BSCs and your clients; visibility of cleaning for occupant confidence, ‘day porter/concierge’ level service to break the commodity mindset, ability to hire quality staff looking for day-hour jobs and more. When done well, clients love daytime cleaning as it’s more sustainable, energy-efficient and shows their stakeholders they value a clean and healthy workplace. But a shift to daytime cleaning without proper planning and communication can jeopardize client relationships. The session speakers are experts and BSC practitioners of daytime cleaning in millions of square feet of buildings of all kinds. They will share their knowledge of how to set up a program tailored to the client’s situation and communicate with all the key stakeholders to ensure ‘buy-in’ and cooperation. They will have you thinking completely differently about what defines ‘daytime cleaning’ and what it takes to do it successfully on a repetitive basis. You will gain a competitive edge by offering a better approach to cleaning.
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November 16
9:30 AM - 10:15 AM
Everything You Want To Know About the Acquisition Process From A to Z
Tim Murch, CBSE, CEO, 4M Building Solutions
Tim Murch, CBSE, CEO of 4M Building Solutions, will discuss the entire acquisition process and give you what you need to know about acquisitions! He will speak to 4M's history of almost 30 acquisitions and how the company has refined its process and provide key insights and takeaways for how attendees can lead their own successful acquisitions. Tim will do a deep dive into all aspects of the acquisitions process, including but not limited to determining what is important to a seller, how to prospect opportunities, the negotiation process, potential earn outs IOI, LOI and Purchase Agreement documents, due diligence process, the typical time frame and more.
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