In this session, these industry leaders will discuss different tools that can be used to measure client retention within different platforms, along with multiple programs and processes that can be easily applied to start measuring and analyzing where the problem hot spots are coming from in order to find solutions.
In this session, we'll show you the retention metrics you should be monitoring and dive into how to capture them. We’ll also discuss ways to balance your incentive programs between work efficiency and employee engagement/retention.
Marilyn will help you discover the secrets that high performers use to be in the front-row. You’ll be able to accomplish more results, achieve bigger goals, and overcome fears and insecurities that don’t serve you or your team.
Building Service Contractors Association International
330 N. Wabash Avenue, Suite 2000 | Chicago, IL 60611-4267 | Phone: 800-368-3414 | Fax: 312-673-6735 | E-mail: firstname.lastname@example.org