Curtis McLemore, CEO, McLemore Building Maintenance and Steve Shuchat, CBSE, President, Clean All Services

This seminar is a course designed for novices to the BSC industry and will show you a step-by-step approach for pricing your services in today's competitive market place. Attendees will receive an overview of the components that are a part of every contractor's cost estimate, including; how to properly determine supply and equipment costs, review the correct method for determining employer tax/insurance rates, along with reviewing standard overhead costs to learn the use of technology to support this process.

Olon Hyde, CBSE, VP of Operations, Office Pride Commercial Cleaning; and Jason Courtney, Franchise Owner, Office Pride Commercial Cleaning

Part 1: Employee Training

Improper training may be costing you more than you think. In part 1 of this seminar, you will learn how poor training is dragging down your company and you will learn some strategies to ensure your new employees get started on the right foot, creating a top-performing workplace.

Part 2: Employee Communications

Most companies believe they do a pretty good job of communicating with their employees; but surveys show that it could be costing you some of your best employees. Learn communication techniques and best practices that will increase motivation and trust in your organization.

Pat Fragomeni, CBSE, Sr. Consultant, Concepts 4

This seminar will demonstrate how the strategic refinement of key processes will enhance productivity while meeting quality objectives.

Part 1: The simple steps to sustainable productivity: Beginning with an evaluation of current productivity, followed by offering sound management principles and industry proven methods designed to eliminate wasted time. The results lead to increased production and improved quality allowing for more competitive wages.

Part 2: How supervision and operational leadership impacts the delivery of service and customer retention: You will learn to understand how operational leadership impacts every aspect of the customer experience from pricing, safety & quality to increased retention.

Join your fellow BCS's as they discuss the following 8 topics:

1. Develop Your Team/Training for Mid-Level Managers
2. Social Media/Marketing for Your Brand
3. Positioning Networking for Top-Line Growth
4. Strategies to Increase Profits and Revenue
5. Recruitment/Hiring
6. Using Technology to Grow 
7. Front-Line Employee Retention
8. Customer Retention

You'll be able to select which topic intrests you most and participate in a lively discussion with your peers.