The seminar will demonstrate how strategic refinement of key processes will enhance productivity while meeting quality objectives.
Part 1: Simple Steps to Sustainable Productivity Beginning with evaluation of current productivity; followed by offering sound management principles and industry proven methods designed to eliminate wasted time. The results lead to increased production and improved quality allowing for more competitive wages.
Part 2: How Supervision and Operational Leadership Impacts the delivery of service and customer retention. Understanding how operational leadership impacts every aspect of the customer experience from pricing, safety & quality to increased retention.
Building Service Contractors Association International
330 N. Wabash Avenue, Suite 2000 | Chicago, IL 60611-4267 | Phone: 800-368-3414 | Fax: 312-673-6735 | E-mail: email@example.com