November 12
10:00 AM - 10:45 AM
Winning & Retaining Big Clients: The Secrets to Landing Multi-Market Contracts
Steven Harper, BSEE, MBA President/CEO, Spectrum Building Services of America
Want to scale your janitorial business and win high-value contracts with national brands? Discover the strategies that set successful BSCs apart when competing for large, multi-location clients. In this session, we’ll break down how to position your company as an indispensable partner, leverage technology to provide transparency and consistency, and develop a service model that earns repeat business. Using case studies from major brands like AutoNation, Apple, and Kaiser, you’ll gain actionable insights on navigating complex RFPs, proving your value, and standing out in a crowded market.
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November 12
10:00 AM - 10:45 AM
Building Stronger Partnerships: How to Grow with Property Management Through Strategy, Tech, and Trust
Dana Boyce, VP, Marketing and Strategy, Pioneer; Karina Neff, Chief Engagement Officer, ISSA
In today’s property landscape, the strongest partnerships are built on more than just performance they’re built on alignment, communication, and shared vision. This session explores how Pioneer and MRP Realty developed a strategic relationship by staying closely connected on goals, embracing innovation, and delivering consistent value across teams.
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November 12
10:00 AM - 5:00 PM