November 20
10:30 AM - 11:15 AM
Building Blocks of a High Functioning Team🎥
Julie Garcia, PhD, CBSE, CQA, President, Action Service Corporation
Based on diverse long term behavioral studies and her personal experience selecting and managing work teams, we will discuss motivation, communication and how to get the best performance from each of the different generations in the workforce.
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November 20
10:30 AM - 11:15 AM
Foundations of a Million Dollar Business🎥
Chris Middleton, Franchise Owner, Office Pride Commercial Cleaning
This presentation is geared towards new business owners getting started. In it you will gather information on things like how to create a vision, organizational chart and training new employees. You will also hear stories from struggles along the way to building a 10 Million dollar business and the lessons learned from those struggles. The session ends with the idea of establishing a lasting culture for your organization.
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November 20
10:30 AM - 11:15 AM
Enhancing Customer Engagement and Operational Efficiency: Integrating AI in Marketing and Technology Strategies🎥
Karina Neff, Chief Technology Officer, Route, and Ricardo Regalado, CEO & Founder, Route
In today’s fast-paced business environment, the integration of artificial intelligence (AI) into marketing and technology strategies is not just innovative, but essential for staying competitive. This session will explore how AI-driven solutions can transform both customer engagement and operational efficiency. We will discuss practical applications of AI that enhance the customer experience and streamline operations, drawing from real-world examples and our own experiences at Pioneer.
Key takeaways include:
1. Understanding AI’s Role in Marketing: How AI tools can personalize marketing efforts, predict customer behavior, and optimize digital campaigns for better engagement and conversion rates.
2. Leveraging AI for Enhanced Operations: Insights into how AI can automate routine tasks, manage large data sets more efficiently, and support decision-making processes.
3. Real-World Applications and Results: Sharing our journey at Pioneer, where AI has been pivotal in enhancing our service delivery and customer interaction, with a focus on our integrated service platform, Cora.
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