November 18
9:00 AM - 10:00 AM
Las Vegas Convention Center
Agile Marketing for an Ever-Changing Industry
Dana Boyce, Director of Client Services and Marketing , Pioneer, LLC;Josh Hendricks, CSM, Vice President/General Manager, 4M Solutions; and Kristina Thayer, CBSE, Director of Business Development, MSNW
This highly interactive session will discuss concepts to improve your company’s presence from an overall brand perspective! Explore strategies on how to successfully pivot when faced with challenging market conditions. Collaborate on how to build both internal and external trust through effective communication, brand positioning and elevating the customer experience.
Concepts will include:
- Brand refresh vs. rebrand, is one better than the other?
- Pandemic response, how to become your clients trusted advisor
- Client Services, building your team and retaining your customers
- Social Media and internal/external marketing, what is the sweet spot for your digital/social presence?
Take advantage of the opportunity to engage with industry peers as we discuss ways to generate additional revenue and increase overall market share!
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November 18
10:00 AM - 2:00 PM
ISSA Exhibit Hours with ISSA Education Seminars on Trade Show Floor
November 18
11:00 AM - 12:00 PM
Las Vegas Convention Center
Team Culture and Community
Jerry Flug, Executive Vice President, Business Development; OnPoint Building Services
Culture is so important in the work place. Creating the right culture is a key strategy in several areas, over all work place health, employee retention, future growth, and overall buy in. In this session we will break down what it takes to create a culture that brings your business the "A" players you are looking for.
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