November 12
9:00 AM - 9:45 AM
The Necessary Unpleasantness that is Progressive Discipline 🎥
Chris Johnson, CBSE, RBSM, Office Manager, ServiceMaster by Round the Clock Cleaning
Most leaders shy away from disciplining employees due to its obvious unpleasantness. However, when it comes to protecting your company and your customers, progressive discipline becomes a necessary tool in your human resources toolbox. Progressive discipline is a critical yet often challenging aspect of managing teams effectively. This session will explore the importance of addressing workplace performance and behavioral issues through a structured, fair, and transparent approach--including how to navigate the complexities of progressive discipline with confidence, ensuring accountability while maintaining respect and dignity for all involved. Through practical examples and real-world scenarios, this presentation will provide insights into: a. The purpose and goals of progressive discipline in fostering a healthy workplace culture. b. Key steps in the process, from verbal warnings to formal documentation. c. How to balance firmness with empathy to achieve corrective outcomes. d. Strategies for handling resistance, maintaining morale, and avoiding common pitfalls. This presentation help attendees turn necessary unpleasantness into opportunities for growth and improved team dynamics.
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November 12
10:00 AM - 10:45 AM
How to Avoid Fines and Penalties for Employee Form I-9 Compliance During the Trump Administration’s Stricter Immigration Enforcement 🎥
Daniel Ramirez, Partner, Monty & Ramirez LLP
The session will provide attendees with an overview of immigration and I-9 laws. The I-9 is one of the most important documents an employee must complete during onboarding. It is also a unique onboarding document that can create monetary and possibly criminal liability for an employer. The session will help HR professionals identify the main compliance issues associated with the I-9, the nuances of an ICE government investigation, mismatch notices, E-Verify, immigration discrimination issues, and other associated issues with I-9 compliance in the workplace.
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November 12
10:00 AM - 10:45 AM
The Heart of Retention: Caring for the People Who Power Your Business 🎥
Speakers TBA
Hiring is just the beginning — in today’s competitive labor market, how you treat your team once they’re on board is what really sets you apart. This session explores how a culture of care, support, and engagement can become your strongest recruitment and retention strategy. From onboarding with empathy to everyday recognition and growth opportunities, discover practical, scalable ways to show employees they matter — and why that drives long-term loyalty and performance.
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