November 20
9:30 AM - 10:15 AM
Boosting Loyalty: Strategies for Employee Retention and Engagement 🎥
Charles Keenum, CBSE, Senior Vice President; Ewa Lorick, Vice President Human Resources, The Budd Group; and Julianna Huck, Human Resources Director, ESS Clean, Inc.
Discover current, proven, and future looking strategies to enhance employee loyalty and engagement. Our presenters will discuss transforming your workplace into a thriving environment where top talent stays and excels. The presenters will unveil the secrets to creating a motivated, dedicated, and satisfied workforce. They will share everything they can to make your office and culture focused on loyalty and longevity.
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November 20
9:30 AM - 10:15 AM
Getting a Manager from Good to Great 🎥
Brad Madewell, President, Clean All Services, Inc.
This session will be about ways to approach and tackle the problems of an underperforming manager that you believe is still a right fit in their role. We sometimes are very quick to dismiss a manager that isn't delivering results, but what if we took a more hands on approach? Ideas & discussion on how to get more from them, open them up to new ideas, and get them on a better track to their own success within your company.
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November 12
9:00 AM - 9:45 AM
The Necessary Unpleasantness that is Progressive Discipline
Chris Johnson, CBSE, RBSM
Most leaders shy away from disciplining employees due to its obvious unpleasantness. However, when it comes to protecting your company and your customers, progressive discipline becomes a necessary tool in your human resources toolbox. Progressive discipline is a critical yet often challenging aspect of managing teams effectively. This session will explore the importance of addressing workplace performance and behavioral issues through a structured, fair, and transparent approach--including how to navigate the complexities of progressive discipline with confidence, ensuring accountability while maintaining respect and dignity for all involved. Through practical examples and real-world scenarios, this presentation will provide insights into: a. The purpose and goals of progressive discipline in fostering a healthy workplace culture. b. Key steps in the process, from verbal warnings to formal documentation. c. How to balance firmness with empathy to achieve corrective outcomes. d. Strategies for handling resistance, maintaining morale, and avoiding common pitfalls. This presentation help attendees turn necessary unpleasantness into opportunities for growth and improved team dynamics.
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