Sponsored by ProTeam

The seminar will demonstrate how strategic refinement of key processes will enhance productivity while meeting quality objectives.

Part 1: Simple Steps to Sustainable Productivity

Beginning with evaluation of current productivity; followed by offering sound management principles and industry proven methods designed to eliminate wasted time. The results lead to increased production and improved quality allowing for more competitive wages. 

Part 2: How Supervision and Operational Leadership Impacts the delivery of service and customer retention.

Understanding how operational leadership impacts every aspect of the customer experience from pricing, safety &  quality to increased retention.

Part 1: Employee Training

Improper training may be costing you more than you think. In part 1 of this seminar, you will learn how poor training is dragging down your company and you will learn some strategies to ensure your new employees get started on the right foot, creating a top-performing workplace.       

Part 2: Employee Communications

Most companies believe they do a pretty good job of communicating with their employees; but surveys show that it could be costing you some of your best employees. Learn communication techniques and best practices that will increase motivation and trust in your organization.

Learn about new techniques that refine concrete floors as part of everyday maintenance, leading to cleaner and shinier floors. BSCs can incorporate these techniques and products to reduce and eliminate periodic burnishing. Learn about new technologies that replace grind and polishing with everyday refinement- opening up a new and lucrative revenue stream for BSCs.