November 21
8:30 AM - 12:00 PM
November 21
9:00 AM - 9:45 AM
Forgiveness As A Leadership Superpower🎥
Claudia St. John, SPHR, SHRM-SCP, President, The Workplace Advisors
We all know the phrase Forgive and Forget. Forgiving is hard and forgetting...well, that's close to impossible. Yet, every leader has encountered forgiveness, of others and perhaps themselves. This presentation debunks the myth of "forgive and forget" and presents the business case for forgiveness as a true leadership skill that belongs in the same toolbox with empathy, vulnerability and trust. This presentation will debunk the forgiveness myths and present a clear concept of what it means to forgive , explore the true leadership power of forgiveness and provide tools to help everyone, including leaders, develop their own forgiveness superpower.
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November 21
9:00 AM - 9:45 AM
Commercial Cleaning in the Healthcare Sector🎥
Iris Verdi, Director of Healthcare Operation, Elite Building Services
The challenges of navigating cleaning and disinfection in the healthcare sector of commercial cleaning. Specifically addressing the following: 1, Emerging Pathogens 2. Proper Disinfection 3. Meeting standards of Joint Commission 4. Meeting standards of handling medical waste and regulatory compliance.
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